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Agentic ERP Delivery
Agentic AI for NetSuite. Grounded in 2,500+ engagements.
Agents do the groundwork. Our people are on your floor.
Our agents draft the designs, mappings, plans and test scripts, grounded in ten years of industry knowledge. Agents propose each configuration change, our consultants review and approve it, and only then do agents implement it. Testing follows the same pattern. Our consultants make every decision, on site and in the room.
10
+
Years in NetSuite
2,500
+
NetSuite engagements
300
+
Consultants and engineers
45
+
Source systems for migration
5
x
NetSuite Partner of the Year, 2021–2025
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Sign-off, rethought
One requirement, traced end to end
The same milestone, reached in a different way.
Heard
Order-to-cash workshop
1
Order-to-cash workshop, 00:14:32: "Dealers and direct customers get different terms and price levels."
Drafted
Requirements document
2
REQ-042
drafted in the requirements document, cited to 00:14:32Agent:
Same day, cited to the recording
Decided
Design confirmed
3
Requirement and design confirmed with your order-to-cash lead
Expert:
Lead consultant
Configured
Set up in your sandbox
4
Agents proposed customer categories, terms and price levels from the approved design; once approved, agents set them up in your NetSuite sandbox
Expert:
Reviewed and approved by our consultants
Tested
Tested with your team
5
UAT-118 proposed from REQ-042, approved by our consultants, then run by agents and passed with your team
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Why our agents are different
AI agents are only as good as what they know.
Anyone can rent the same AI models. Ours start from what 2,500+ NetSuite engagements taught us, work from your own project record, and answer to the consultants who earned that experience.
Knowledge
Our agents start where 2,500+ engagements left off.
Patterns from 2,500+ NetSuite engagements, a conceptual design built from clients in your industry, and the consultants who delivered them.
Data
Bring your whole history. Make it AI-ready.
Standardized mappings for 45+ source systems. Your full transaction history, not just summaries.
Agents
Agents do the groundwork, from first call to go-live.
From your own sessions, they draft requirements, designs, configuration plans and test scripts, each citing its source. Once consultants approve, they configure NetSuite and run automated tests. Overnight, they review every project meeting.
Experts
People make every call, on site and in the room.
Nothing reaches your NetSuite without a senior consultant’s approval. Your team signs off at UAT and go-live. That’s the true power of agent-consultant collaboration: agents do the groundwork, our consultants bring the judgment.
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One agentic thread
From first conversation to configured NetSuite
Every engagement runs on one project record. Each workshop is captured and indexed, every deliverable is tied to the conversation behind it, and the record carries from sales through hypercare.
Sales conversation
Your goals and constraints, captured
01
Kickoff
Context carried into the plan
02
Design
Requirements traced to the source
03
Configuration
Proposed by agents, approved by consultants, implemented by agents
04
Testing
Scripts proposed by agents, approved by consultants, run by agents
05
You never repeat yourself
Every sales and discovery session is captured, so what you told us is in front of the delivery team on day one.
Every draft cites its source
Each requirement, gap and design links to the exact moment in a workshop, the questionnaire answer, or the prior-engagement pattern behind it.
Consultants review before anything moves
Agent drafts arrive as suggested edits. Our consultants accept, change or reject them, and nothing reaches your NetSuite without their approval.
Every requirement traced
Back to the conversation it came from, and forward to the test that proves it.
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The Agentic ERP Delivery model
Seven stages. Agents prepare the work. Experts make the calls.
Select a stage to see what our agents draft, what our consultants decide, and what you walk away with.
Agents prepare
Assemble a starting conceptual design from similar clients and an estimate from comparable projects.
Our experts decide
Your solution architect validates fit, gaps and risk, and owns the estimate.
You get
A design before you sign.
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Running under every stage: an overnight project-risk review. Agents review every project meeting overnight and flag risks to your project lead by morning. Your lead decides what to act on.
Agents prepare
Draft the kickoff deck, project plan, risk register and a pre-filled questionnaire from everything captured in sales.
Our experts decide
Your project lead confirms scope and sets governance.
You get
No repeated questions.
Running under every stage: an overnight project-risk review. Agents review every project meeting overnight and flag risks to your project lead by morning. Your lead decides what to act on.
Agents prepare
Start the requirements document from the first scoping call and keep it current after every workshop. Draft the traceability matrix, gap list, design documents, data strategy, process flows and chart-of-accounts mapping, each line cited to its source.
Our experts decide
Consultants run the workshops, make the design calls and confirm every requirement with your team.
You get
Traceable designs in days.
Running under every stage: an overnight project-risk review. Agents review every project meeting overnight and flag risks to your project lead by morning. Your lead decides what to act on.
Agents prepare
Propose configuration changes from approved designs and implement them once approved, track each item against its requirement, report drift between the tracker and your sandbox, and draft walkthrough agendas, the UAT plan and the training plan.
Our experts decide
Our consultants review every proposed change and extend prebuilt NS90 connectors. A senior consultant approves each change before agents implement it.
You get
A build tied to every requirement.
Running under every stage: an overnight project-risk review. Agents review every project meeting overnight and flag risks to your project lead by morning. Your lead decides what to act on.
Agents prepare
Propose a test script for every requirement, run the approved scripts as automated tests, and compile defects as they’re logged.
Our experts decide
Our consultants review and approve every test script. Your team and ours review the results in UAT and agree on sign-off.
You get
A sign-off-ready UAT report.
Running under every stage: an overnight project-risk review. Agents review every project meeting overnight and flag risks to your project lead by morning. Your lead decides what to act on.
Agents prepare
Draft the cutover plan, readiness checklist and role-based training guides from the project record.
Our experts decide
Our migration team runs the data loads and reconciliation. Go/no-go is a joint decision.
You get
Clean history and trained users.
Running under every stage: an overnight project-risk review. Agents review every project meeting overnight and flag risks to your project lead by morning. Your lead decides what to act on.
Agents prepare
Turn recorded knowledge-transfer sessions into a runbook, and mine the hypercare log and deferred backlog for patterns and a draft Phase 2 scope.
Our experts decide
Advisors set the roadmap with you.
You get
An evidence-based roadmap.
Running under every stage: an overnight project-risk review. Agents review every project meeting overnight and flag risks to your project lead by morning. Your lead decides what to act on.
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What you receive
What changes for you
Before you sign
A design, not a blank page
A conceptual design built from multiple clients of ours in your industry.
Day one
No repeated questions
Everything you told sales is in front of the delivery team at kickoff.
Analyze
Design documents in days
Within days of each workshop, with every requirement traceable to the conversation it came from.
Build
A chart of accounts that fits
Designed by our finance consultants on NetSuite segments, based on how you actually post rather than how the old chart was numbered.
Convert
Your full history, migrated
Our migration team uses NS90 tooling and standardized mappings, so the effort goes into harmonizing values, not rebuilding plumbing.
Every stage
No waiting for the status report
Agents flag risks from every project meeting overnight. Your project lead reviews them by morning and decides what happens next.
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See the work
A comment at 4 p.m. A flagged risk by 8 a.m.
Select a stage to see what our agents draft, what our consultants decide, and what you walk away with.
Business problem
A distributor is six weeks from go-live. On a data-migration call, the client mentions in passing that their 3PL is changing item numbers next month.
Starting context
The project record already holds the approved item-master design, the 3PL integration spec and the cutover plan.
What the agents did
Overnight, agents reviewed the meeting transcript, checked the comment against the integration spec and cutover plan, and flagged a possible risk: item cross-references could break at cutover.
What the expert decided
At 8 a.m. the project lead confirmed the risk, added a cross-reference table to the build, and moved the 3PL integration test earlier.
What the client got
A fix scheduled weeks before it would have surfaced in UAT, not a surprise at go-live.
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Trust
AI you can audit
Who approves
A senior consultant approves every design and configuration change before it reaches your NetSuite. Your team signs off at UAT and at go/no-go.
The audit trail
Every requirement links back to the conversation it came from and forward to the test that proves it, and records who approved each decision.
Where your data lives
Your project data is visible only to the MHI team assigned to your engagement, under role-based permissions with audit logging. It is never used to train AI models, and AI providers retain none of it. Our delivery platform is encrypted at every layer and independently certified to SOC 2 Type II and ISO 27001, aligned with GDPR and CCPA.
Your NDA and SOW terms still apply. Audit reports are available to your security team under NDA.
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Proof
Recognized by NetSuite, five years running
Plus 20+ Spotlight awards since 2024, won alongside named clients.
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FAQ
Questions buyers ask
What do agents actually do?
Do agents make changes in my NetSuite on their own?
How do the agents know what we discussed?
Who approves changes?
How is my data used?
Is this NetSuite’s own AI?
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Agentic AI at MHI
How the rest of it fits together
Case study
Mastering enterprise complexity
How a multi-national franchisor saw a working NetSuite design before any build began.
Explore more
Knowledge
MyNSKB
My NetSuite Knowledge Base: the answers our teams and clients work from.
Explore MyNSKB
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