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Solutions & Areas of Impact
Seven connected areas, following the piece from plan to delivery
Planning & MRP
Purchasing & Inventory
Manufacturing & Production
Distribution & Shipping
Showroom Management
CRM, Sales & Projects
Delivery & Service
Planning & MRP
Plan models and styles against history and projected demand, then let planned finished goods roll up into purchase requirements.
Plan models and styles to build based on past history and projected analysis with calculated demand plans
Track seasonality demand changes
Planned finished goods consolidate into purchase requirements
Just-in-time purchasing and production through the Supply Planning Workbench
Manage source locations for hub-and-spoke distribution
Purchasing & Inventory Management
Vendor contracts, container-level fabric receiving and roll-level traceability — with counts and quality checks done from a mobile device.
Manage vendor purchase contracts
Receive materials through NetSuite WMS
Full suite of vendor bill and payment features for the furniture industry
NS SCM Mobile for cycle counts and quality checks on just about any mobile device
Track fabric roll/bolt number, dye lot and other supplier-provided data
Full traceability available
ASN upload or portal for fabric label pre-prints, for fast and simple receiving
Bulk receiving and tagging of entire shipping containers of fabric
Manufacturing & Production
Capacity planning for sewers and builder stations, forward and backward scheduling, and native Work in Process routing to track the steps of building a couch.
Plan capacity for sewers and builder stations
Plan based on expected ship date, priority and batching
Forward and backward scheduling methodologies
MRP tracks lead time and creates work orders for production
Create and track new models and styles easily (CPQ or New Model feature)
Batch and complete production by furniture style, by fabric across multiple productions, by customer and more
NS SCM Mobile to track time, issue material and complete production steps
Work in Process and routing from native NetSuite to track the steps of building a couch
Automated inventory creation of the finished good and consumption of raw material using NS work orders
Quality checks through NS SCM Mobile
Distribution & Shipping
One mobile warehouse process from receipt to ship, with the putaway and pick strategy that suits each site.
Track and take action against transfers, sales to fulfill and purchases to receive, all with mobile NS WMS
Putaway and pick strategies — zone based, preferred bin, FIFO and more
Receive › stage › putaway › cycle count › pick › stage › ship, all in NS WMS
Showroom Management
See and move stock across front of house, back of house and nearby distribution centers, right from the floor.
Replenishment automation through MRP
Track inventory front of house, back of house, and at other distribution centers and locations near you, from a mobile device
Move product from front of house to back of house
Transfer easily from store to store or to a distribution center
Search items by attributes such as style, type and material
Simplified counts through NS WMS and NS SCM
CRM, Sales & Projects
From a single custom order to a hotel fit-out — quoting, design, project tracking and payment on one platform.
Create and track projects or larger customer orders such as hotels, communities and businesses
Time entry, tasks and milestone management
P&L tracking and resource planning
Tag other transactions to the project for a full 360 view of its history in one place
Create billing schedules
NS CPQ to design and create custom ordered furniture
MHI New Design Creator, a mini CPQ
Manage tasks, quotes and design through NS Projects
Create leads, opportunities and quotes and convert to customers within NS CRM
Create and batch large orders together by style, customer, priority or fabric
Create orders on the fly from a mobile device for customers on the floor
Check available delivery dates, price quotes and profitability on the fly
Electronic signature directly through NetSuite for approved sales
Accept payments, down payments and added charges
Create customer support cases through the NS Support Management module
Create credits and returns as needed
Delivery & Service
Schedule the fleet, track every stop, and handle installation, repairs and warranty work on the same system.
NS Field Service Management for service and installation, where applicable
Track worker and contractor time
Set up onsite services and repairs
Charge for and consume inventory as needed
Warranty tracking
MHI Shipments — track and schedule fleet deliveries
Create batches, pick sheets and BOLs
Delivery and stop tracking
Weight, size and cube tracking
Third-party "best of breed" TMS options already integrated with NetSuite, beyond MHI TMS Lite — Descartes, Dlvry, RFS Freight Management and several others, adding GPS tracking, real-time delivery notifications and third-party freight scheduling
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